Legal
Terms of Service
Last updated: April 14, 2026
1. Acceptance
By using this website (elevationintelligence.io) or engaging Elevation Intelligence for services, you agree to these Terms. If you don't agree, please don't use the site or our services.
2. Who we are
Elevation Intelligence is an AI strategy and consulting practice operated by Kevin Kenney. Contact: hello@elevationintelligence.io.
3. Services
We offer AI assessments, implementation sprints, and ongoing strategy retainers. Each engagement is governed by a separate Statement of Work (SOW) or Master Services Agreement (MSA) signed by both parties. Nothing on this website constitutes an offer to contract — engagements begin only when an SOW/MSA is countersigned.
4. Free Assessment
The free AI Assessment is provided at no cost and with no obligation. We reserve the right to decline to proceed with any assessment request that falls outside our practice area or capacity. Recommendations provided in an Assessment are advisory and do not constitute a guarantee of outcomes.
5. Payment
Paid engagements require a deposit upfront (typically 50%) with the balance due on delivery. Invoices are issued via Stripe. Late payments beyond 15 days may incur a 1.5%/month service charge. Retainers are billed monthly in advance and cancelable with 30 days' notice.
6. Intellectual Property
Custom deliverables created during a paid engagement are owned by the client upon full payment. The underlying methods, templates, and frameworks (including operator scripts, playbooks, and reusable configurations) remain the property of Elevation Intelligence. Website content — logos, copy, brand assets — is our property and may not be reproduced without written permission.
7. Confidentiality
We treat all client business information as confidential. We'll sign a mutual NDA for any engagement on request. We never use client-identifying data in marketing without written permission, and all case studies are opt-in.
8. Warranties
We warrant that services will be performed in a professional, workmanlike manner consistent with industry standards. We make no specific guarantees about ROI, time savings, or business outcomes, though we work hard to hit the numbers projected in your Assessment.
9. Liability
To the maximum extent permitted by law, our total liability for any claim arising from an engagement is limited to the fees paid for that specific engagement in the preceding 6 months. We are not liable for indirect, incidental, or consequential damages (lost profits, lost data, business interruption).
10. Third-Party Tools
We may recommend third-party software (e.g. Make.com, Zapier, Claude API, CRMs). Those services are governed by their own terms and pricing — we're not responsible for their availability, security, or pricing changes.
11. Termination
Either party may terminate an engagement with written notice as set out in the relevant SOW or retainer agreement. Fees earned through the termination date are due upon termination.
12. Governing Law
These Terms are governed by the laws of the State of New York. Any disputes will be resolved in the state or federal courts of the State of New York.
13. Changes
We may update these Terms from time to time. Material changes will be posted here with an updated "last updated" date.