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Independent Shops · Specialty Repair · Fleet Service

Every missed call is a job you handed to a competitor.

Independent auto repair shops lose revenue in three places: calls that go unanswered, declined services never followed up on, and customers who don't come back because nobody reminded them. I build systems that recover all three — automatically.

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Free Tool

The Auto Repair Revenue Leak Calculator

The average independent shop loses $4,200/month to missed calls and unrecovered declined services. See your number.

Repair orders per month80 ROs

20 ROs500 ROs

Avg repair order value$280

$100$1000

% of calls going unanswered25%

5%50%

% of services declined per visit20%

5%40%

Annual Revenue Leak

$49,459

$4,122/mo · 96 lost jobs/yr · 81 deferred never recovered

vs. Industry Average

$0 below average

25% missed calls · 20% declined, 42% unrecovered

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Complete Guides

Auto Repair Shop AI Automation: Complete GuideThe 5 automations most independent shops deploy first, with before/after breakdowns and real revenue recovery numbers.Read →

Sound familiar?

Saturday and evening calls going to voicemail

Declined services flagged on the RO but never followed up

Customers not returning for maintenance because nobody reached out

Review requests never sent after completed jobs

Invoices sitting unpaid with no automated follow-up

Real Use Cases

Real hours recovered.

These are the automations I build most often for auto repair businesses. Your assessment identifies which ones matter most for yours.

Missed call text-back

Before

Customer calls at 5:30pm during a job. Goes to voicemail. They Google the next shop. You lose the job without knowing you had it.

After

Missed call triggers an automatic SMS in your name within 60 seconds with your booking link. Customer books before the competitor answers.

Typical recovery:3–5 hrs/week on callback attempts

Declined service follow-up

Before

Tech flags worn brake pads on the RO. Customer declines. You hand back the keys. Six months later they take it to Jiffy Lube.

After

RO closed with declined service → 3-day follow-up SMS: 'Quick check — did you want to get those brake pads scheduled?' Recovers 35–50% of deferred work.

Typical recovery:~$1,800/month in recovered deferred jobs

Maintenance reminder sequence

Before

Customer leaves after an oil change. You hope they remember to come back. They go wherever is convenient. You never see them again.

After

90-day automated reminder: 'Your [Year Make Model] is due for an oil change. Want to book?' Every vehicle, every interval, zero manual work.

Typical recovery:$240/yr per retained customer

Review request automation

Before

Job done, customer happy. They drive off and you forget to ask. Competitor has 340 reviews and outranks you in local search.

After

RO closed → SMS 4 hours later with one link to your Google review page. Reviews accumulate every week on autopilot.

Typical recovery:4–6x more reviews vs. manual asking

What Gets Built

Products for Auto Repair

Every engagement is scoped during your free assessment. Here is what is available for your industry.

Instant Lead Response

Replies to every new inquiry within 60 seconds — web form, email, or missed call — with a personalized message and a booking link. Works while you sleep.

ReplacesManual inbox monitoring

Saves2–4 hrs/week

Invoice & Payment Follow-Up

Automated reminders for unpaid invoices at day 3, 7, and 14 — personalized by client, escalating in tone. Stops awkward manual chasing.

ReplacesChasing clients for payment

Saves2–3 hrs/week

AI Website Chat

A trained AI assistant on your site that answers FAQs, qualifies visitors, and books calls — 24/7. Knows your services, pricing, and how you work.

ReplacesMissed after-hours inquiries

Saves5–8 hrs/week in phone screening

Review Request Automation

Sends a personalized Google review request 24 hours after every completed job. Catches happy clients at peak satisfaction — consistently, without anyone remembering to ask.

ReplacesHoping clients leave reviews

Saves1–2 hrs/week + compounding reputation

Weekly Business Digest

Automated Monday morning summary of your key numbers — revenue, open leads, overdue follow-ups, and jobs completed. Delivered to your inbox before your first call.

ReplacesManual reporting and spreadsheet pulls

Saves2–3 hrs/week in reporting

Declined Service Follow-Up

When a service is flagged on the repair order but declined, an automated SMS goes out 3 days later. Recovers 35–50% of deferred work with zero manual effort.

ReplacesLost deferred repair revenue

Saves$1,600–$2,200/month recovered

Maintenance Reminder Sequence

Triggered from the closed repair order, sends a personalized oil change or service interval reminder at the right time for each vehicle. Keeps customers coming back.

ReplacesCustomers going to competitors

Saves$240/yr per retained customer

Intake Concierge

$297–$997/mo

AI answers every inquiry 24/7 — voice, web form, or text. Extracts a structured brief, runs a conflict check, and books the appointment before your team picks up the phone.

ReplacesMissed after-hours leads + manual intake

Saves3–5 leads/month recovered

“I was losing calls every weekend and had no idea how many. The text-back alone recovered three jobs in the first two weeks. The declined service follow-up paid for the whole setup in 30 days.”

— Independent Shop Owner

Free Assessment

Ready to see what you could recover?

Most shops see the first automation pay for itself within 60 days. The assessment is free — you get a written roadmap regardless of whether you move forward.

No commitment. Written roadmap delivered within 24 hours.